Return and Refund Policy

Last updated: December 19, 2024

Thank you for shopping at Uniquick (uniquick.in). We strive to provide you with the best products and services. If, for any reason, you are not completely satisfied with your purchase, please review our Return and Refund Policy.

Refund and Cancellation policy

 


 This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service
that you have purchased through the Platform. Under this policy:
Cancellations will only be considered if the request is made 7 days of placing the order. However,
cancellation requests may not be entertained if the orders have been communicated to such sellers /
merchant(s) listed on the Platform and they have initiated the process of shipping them, or the
product is out for delivery. Refund / replacement can be made if the user establishes that the quality of the
product delivered is not good.
In case of receipt of damaged or defective items, please report to our customer service team. The
request would be entertained once the seller/ merchant listed on the Platform, has checked and
determined the same at its own end. This should be reported within 7 days of receipt of products.
In case you feel that the product received is not as shown on the site or as per your expectations,
you must bring it to the notice of our customer service within 7 days of receiving the product. The
customer service team after looking into your complaint will take an appropriate decision.
In case of complaints regarding the products that come with a warranty from the manufacturers,
please refer the issue to them.
In case of any refunds approved by JADIIDA, it will take 3-4 days for the refund to be processed toReturn Policy

Return Policy

We offer refund / exchange within first 7 days from the date of your purchase. If 7 days have passed
since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become
eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as
you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale,
then the item may not be eligible for a return / exchange. Further, only such items are replaced by us
(based on an exchange request), if such items are found defective or damaged.
You agree that there may be a certain category of products / items that are exempted from returns or
refunds. Such categories of the products would be identified to you at the item of purchase. For exchange
/ return accepted request(s) (as applicable), once your returned product / item is received and inspected
by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further.
If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will
be processed in accordance with our policies

 

The deadline for cancelling an order is 7 days from the date:

  1. You received the Goods, or

  2. A third party (other than the carrier) appointed by You takes possession of the delivered product.

How to Cancel

To exercise your right of cancellation, inform us via a clear statement:

We will process your reimbursement within 14 days of receiving the returned Goods. The refund will be issued using the same payment method you used, and you will not incur any fees for the reimbursement.


Conditions for Returns

For Goods to be eligible for return, please ensure the following:

  1. The Goods were purchased in the last 7 days.

  2. The Goods are in their original packaging.

Non-Returnable Goods

The following items cannot be returned:

  • Goods made to your specifications or clearly personalized.

  • Goods that deteriorate rapidly or have expired.

  • Goods unsealed after delivery due to health protection or hygiene reasons.

  • Goods that are inseparably mixed with other items after delivery.

We reserve the right to refuse returns that do not meet these conditions.

Sale Items

Only regular-priced Goods are eligible for refunds. Sale items are non-refundable unless prohibited by applicable law.


Returning Goods

You are responsible for the cost and risk of returning the Goods. Please return them to the following address:

Shop

We recommend using an insured and trackable mail service to prevent loss or damage during transit. Refunds cannot be issued without actual receipt of the Goods or proof of delivery.


Contact Us

If you have any questions about this Return and Refund Policy, please contact us: